Effective Date: November 20, 2024
D9Naturals (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] and purchase products from our store.
By accessing our website and using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us directly, as well as information automatically collected through your interaction with our website.
a) Personal Information You Provide:
- Name
- Contact details (email address, phone number, mailing address)
- Payment information (e.g., credit card details processed securely)
- Order history and preferences
b) Automatically Collected Information:
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Website usage data (e.g., pages viewed, time spent on site, referral URLs)
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Communicate with you regarding your orders, inquiries, or promotions
- Improve our website, products, and services
- Comply with legal obligations and protect against fraud
- Provide a personalized shopping experience
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties to perform essential services:
- Payment processors to handle transactions
- Shipping carriers to deliver your orders
- Service providers to help manage our website and operations
- Legal authorities, if required by law
All third parties are contractually obligated to protect your information in accordance with this Privacy Policy.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, gather analytics, and personalize content. Cookies may be disabled in your browser settings; however, this may affect your ability to use certain features on our website.
5. Data Security
We implement industry-standard measures to protect your personal information. While we strive to secure your data, no method of transmission or storage is 100% secure. Please use caution when providing sensitive information.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Withdraw consent for certain uses of your data
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise your rights, please contact us at [email protected].
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our website is not intended for children under 19, and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Effective Date” noted at the top.
For questions or concerns about this Privacy Policy, please contact us at [email protected].
Thank you for trusting D9Naturals.
